Terms & Conditions
Please view our fare conditions below.
Should you have any queries regarding our terms and conditions - please contact our Reservations team on 1300 55 66 94.
| Fare Type | Payment | |
| Tas Flex | Immediate. Fares may be held on a time limit without charge for up to 2 hours from time of booking if requested. | |
| Tas Promo | Immediate | |
| JustGo (G) | Immediate |
| Fare Type | Changes, Swaps, & Name Changes | Change, Swap, or Cancel Fee |
||
| Tas Flex | At least 24 hours prior to departure flights can be cancelled or transferred to another date. | Free | ||
| Tas Promo | At least 24 hours prior to departure flights can be changed. plus upgrade required. No name changes allowed. |
$100.00* | ||
| JustGo(G) | At least 48 hours before scheduled departure time. plus upgrade required. No name changes allowed. |
$38.50* |
| Fare Type | Refunds, Cancellation & Credits | |
| Tas Flex | Yes. If cancellation made at least 24 hours before scheduled departure time. |
|
| Tas Promo | Non refundable. If cancellation made at least 24 hours before scheduled departure, may be held in credit less $100.00 fee per person per service. If cancellation is NOT made 24 hours prior, fare is forfeited. |
|
| JustGo (G) | No refund available. If cancellation is made at least 48 hours prior to scheduled departure time, fare may be held in credit less $38.50 fee per person per service. If cancellation is NOT made 48 hours prior, fare is forfeited. |
| Fare Type | No Show | |
| Tas Flex | Failure to check in before deadline at airports will forfeit fare. Check-in closes 30 minutes prior to departure. |
|
| Tas Promo | ||
| JustGo (G) |
*Please Note:
- This cost is incurred per passenger per flight segment plus the credit card surcharge
- Credit Card surcharge is 3.08% for Amex, 4.09% for Diners and 1.16% for Visa and MasterCard. Credit card surcharges are not refundable with Fully Flexible tickets
- Change Fee as at 19 December 2024 and is subject to change without notice
